Rob Godwin-Bratt of Blue Bee FM, a Facilities Management (FM) service provider with over 25 years of experience within the hospitality & retail industry, contacted me to discuss creating an app for one of his clients.
The client provides FM services to a number of pubs in the South of England and managing their resources is of key importance as some clients require a rapid response; often within a couple of hours. The app provides 2-way live data communication with the tradesmen who service the sites and a central helpdesk.
Some jobs can be in isolated parts of the country so updates from the help desk are pushed to the mobile device and from the device to the server immediately when a data connection is available or cached and sent at the next opportunity.
